CA Flag
Management service header image of a female leader smiling to her colleagues in a boardroom meeting Markham Toronto Sienna Senior Living

Management Services

We’re proud to help our clients to operate efficiently and deliver the highest quality of care.

We provide third party management services for senior living residences that offer assisted living, independent living, long-term and residential care. Benefit from our expertise, sophisticated operating platform, and over 45 years of experience owning, operating and managing senior living residences. Our teams outperform the provincial and national average on regulatory compliance and publicly reported quality indicators, with high levels of employee engagement and resident satisfaction — and we can help you do the same.
 
We take a hands-on approach, working closely with your managers, in your home, to identify and implement customized solutions. We believe that the right solution for you reflects your unique culture, sets up your managers to succeed, and maintains operations that are consistent with your unique mission, vision and values.

Whether you need help with your retirement residence, long-term care or residential care community, we’re here for you. Our team of experts assist owners of private, for profit, not for profit, municipal and charitable senior living services across Canada, helping them to operate efficiently and achieve high quality standards.

Operating seniors living residences, meeting resident and family expectations, and regulatory requirements is increasingly complex. We recognize that you may need some assistance from time to time and we’re happy to help with partial management services or specific projects through a consulting or fee-for-service arrangement. Our core competencies include:

  • Development of retirement and long-term care residences
  • Redevelopment of class B and C LTC homes in Ontario
  • Financial management and reporting
  • Quality of care and services
  • Meeting regulatory requirements/standards
  • Information technology
  • Procurement
  • Accreditation
  • Policies and procedures
  • Financial management
  • Marketing and branding
  • Operational reviews


What our clients say: 
“Victoria Manor embarked on a managed services contract with Sienna Senior Living five years ago, and this approach has led to a major transition within the organization. The organization is well supported by Sienna Senior Living, and through this relationship has implemented a number of improvements. This transition has been observed and is positively commented on by many internal and external stakeholders, including suppliers, families, other service providers, and funders”.

Quote from CARF International Accreditation Report
(Sienna Senior Living manages Victoria Manor).
 

“Our relationship is very collaborative. We are a small home, and without their help and guidance to stay on top of new legislation—policy development and changes would be impossible. We are kept informed of current issues in our field, and can participate in political discussions as required. Consultants are also on hand to provide our management team with direction, resources and advice, if needed. Our model of care has developed and advanced through our relationship with Sienna. We should all have the same goals. The model which Sienna Senior Living provides works.”

Donna Latulippe, Chair, Algoma Manor Nursing Home
Thessalon Ontario (Sienna Senior Living manages Algoma Manor).
  

To learn more about our Management Services, contact
management.services@siennaliving.ca