Sienna Living - Retirement Homes & Long Term Care

COVID-19 Protections and Family Resources > Keeping Residents, Families and Team Members Safe

How We’re Preparing for What’s Next

Caring for residents and team members is at the heart of everything we do. We are leveraging the knowledge and skills of Canada’s foremost health and long-term care experts to enhance our second wave readiness. We are investing in our frontline teams and in technologies that enhance the way we care for residents. We are strengthening how we communicate with families and team members to build a true resident-centred and people-driven partnership in care.

We have emerged from the first wave of the pandemic stronger, more knowledgeable, and ready for whatever comes next.

Read our full preparedness plan for more details.

Wooden blocks with people icon on pink background,

Enhancing our Expertise

We have made significant additions to our leadership and health expertise to better prepare for the second wave and to strengthen the care we provide to residents.

Our new medical expertise – Dr. Andrea Moser, Sienna’s Chief Medical Officer and Senior Vice President, a preeminent leader in the care of the elderly and long-term care, and Dr. Allison McGeer, Chief Infection Prevention and Control Consultant, one of Canada’s foremost authorities on infectious diseases – are providing invaluable advice and expertise as you will see in this video.

Young woman doctor in white uniform wearing mask and gloves

Growing our PPE Supply

We are securing PPE to ensure we have a robust supply and our residences have what they need, when they need it.

Reinforcing our Infection Prevention and Control Practices

We are drawing on the insights and learnings from the first wave of the COVID-19 pandemic, as well as valued input from our health partners, families and residents to reinforce our infection prevention and control practices.

Investing in our Residences

We have made, and continue to make, several onsite enhancements to improve the resident experience.

close up photo of hands in gloves making giving shape of heart with fingers isolated over blue background

Supporting the Front Lines

We are enhancing our pandemic staffing strategy to support our team members and ensure continuity of care for residents.

image of a man using his mobile phone with a graphic of a phone, mail and email symbols.

Strengthening Communications

We are working hard to establish clear, regular forms of communication with residents, families, and team members to ensure we have multiple ways to keep everyone informed.