Accommodations
At our community, you will find both private and semi-private rooms, along with shared spaces such as dining rooms, lounge/common areas, activity/program rooms, and outdoor spaces. Private rooms have their own bathroom, while semi-private rooms have a shared bathroom and accommodation for two people. Air conditioning is available in common areas and all resident rooms. Regardless of your accommodation type, you will receive the same care, attention, and services provided to all who live here.
Each person’s room is furnished with a bed, mattress, bedside table, chair, and wardrobe/closet. We also provide pillows, bed linens, washcloths, towels, and some toiletries/personal hygiene supplies. Mechanical lifts are provided as required. Laundry and housekeeping services are also provided.
We welcome you to personalize your space with furniture, decorations, and other items as space allows, while noting for safety reasons that the room cannot be overcrowded. All rooms have the capability for television and private phone lines, which can also be used for computers. We can provide you with all the information you need to arrange accounts and setup, to be billed directly to you/your designate via the provider(s) you choose.
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Each person's room is furnished with:
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- bed & mattress
- bedside table
- chair
- wardrobe/closet
- pillows
- bed linens
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- washcloths
- towels
- toiletries
- personal hygiene supplies
- mechanical lifts (as required)
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Care
Around-the-clock nursing and personal care is provided. Rooms and washrooms are equipped with call bells/alert system, which when activated; send a signal to one of our team members for assistance. As partners in care, our team will seek your input to learn about your unique needs and preferences to ensure care and services that are tailored just for you, and will work with you to develop care options that best suit your needs.
You may choose to keep your own Doctor or Nurse Practitioner, or work with our community’s Physicians.
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We are proud of our multicultural and diverse community, and we will accomodate your requirements to the best of our ability.
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Recreation & Leisure
Our community provides many experiences designed to suit a variety of tastes and interests, with social and interactive programs available on a daily basis. Recreation schedules are posted throughout the community, and our team members are available to help connect you with programs and experiences that you will enjoy.
We respect individual preferences, and you will have the opportunity to express your interests, which we will do our best to support. You have the freedom to choose how you will spend your time.
We are proud of our multicultural and diverse community, and we will accommodate your requirements to the best of our ability to ensure your spiritual, cultural, and personal needs are met. We will support you in participating in religious and spiritual services and activities that are important to you.
Dining
All meals, snacks, and beverages are provided by the community, including therapeutic diets, dietary supplements, diabetic-friendly choices, and others as needed. Menus are posted outside the dining room and are refreshed weekly. You will have a choice of selections for three nutritious and appetizing meals daily (breakfast, lunch, and dinner), along with a variety of hot and cold beverages, and snacks throughout the day. These are planned by our culinary experts in collaboration with those living here. If you require a therapeutic diet, our Registered Dietitian will work with you to create a meal plan, including any dietary supplements and assistive devices you may need. Before you move in, we will work with you to accommodate any dietary preference you may have such as vegetarian, kosher, halal, and others.
You are welcome to invite your family and friends to dine with you in the community. Meal tickets can be arranged for a fee. You and your family/friends may wish to bring your own food into the community and you are welcome to do so. Please check with us if you would like to do this so we can explain the steps needed to ensure safety.
Community Living
It is important to understand that a long-term care community is home to a number of individuals with a variety of social, spiritual, cultural, and healthcare needs. It is different from a hospital, which generally provides short-term care, whereas our communities become a new home for those who live here. Some people living in long-term care experience difficulty with verbal communication and may use behaviours to communicate. These behaviours may include things like making unexpected and/or loud noises, agitation or aggression, wandering or restlessness, paranoia, and others. We call these responsive behaviours or personal expressions, and our teams are educated to support and respond to people expressing their needs in this way. We understand that both you and your loved ones may experience many different feelings when faced with such behaviours and in general about entering a community living setting. We are here to help you in any way we can, and we welcome you to reach out to us with any questions or concerns.