We value the important role family members and friends play in helping us create safe and comfortable environments for your loved ones.

With the rapidly evolving COVID-19 situation, we will do everything we can to limit the spread of the virus and safeguard residents and team members. At this time, we strongly encourage you to book a virtual visit with your loved one to limit the number of contacts entering our residences (see here to book a virtual visit for Retirement and here for Long-Term Care). While we know in-person visits bring joy to our residents, they also pose a higher risk with managing safety precautions. This is a complex situation and we will take action as required to keep everyone safe.

As always, adherence to infection prevention and control (IPAC) measures is key to protect the health and safety of residents, team members and visitors. The following are Sienna’s protocols.

Visitor Policies and Protocols